Print technology has come a long way. Here are some simple steps to take care of your printer to get the best mileage out of this hard working piece of machine.

Preventative Care

  1. Always use the correct corresponding setting to the correct paper type. This is important for quality prints and especially important for laser printers. For example, if you use plain paper and have the printer set to printing thick postcard paper, you run the risk of the fusing unit chewing through the paper because the printer thinks you have a thick piece of paper and will use more heat and pressure to print. Another example, if you use an overly thick paper with a plain paper setting in inkjet printers, you run the risk of having the paper move too quickly and not getting the time it needs to absorb the ink for quality prints since plain paper absorbs ink quicker so requires faster movement through the inkjet printer to prevent smudging. Remember those density and special codes on the papers that you buy from the store? Specific weight and thickness? They are there because it corresponds to a specific setting inside your printer so remember to always use the correct setting for the correct paper type.
  2. Use your inkjet printer at least once every week to prevent your ink from drying up and forming a thin crust over your print head. This degrades print quality, damages printer heads and printers heads are very expensive to replace. In fact, it is recommended that to prolong inkjet printer heads, you should purchase 99% pure alcohol and use a microfibre cloth to clean and wipe down the Piezo print heads of your printer at least once a month.
  3. Although toners are very fine powders in nature with laser print technology, they will still clump up from time to time if not used often enough. To avoid this, it is recommended to perform some thick paper printing to cleanse the laser printer image transfer rollers.
  4. Do not keep your printers close to the window, in direct sunlight or in a room with high moisture. In fact, this should be the same with your computer as well but because we use our computers much more often than we do with our printers, most of the humidity inside a computer is dried up through the movement of air by internal computer fans. In addition, computers have much less physical moving parts than a printer.

Most Common Symptoms and Solution

  1. Printer is not picking up paper: Commonly it is the picker roller that has become defective and needs replacement.
  2. Paper is getting stuck inside printer: Inner mechanical roller defect and sensor issues.
  3. Streaky or defective prints: Transfer roller issue.
  4. Color mismatch: Color profile requires calibration. A printer is a machine and what you see on the monitor does not mean the printer is seeing what you are seeing.